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EOhealth privacy

Your information deserves clear, responsible care.

This notice explains what ViHLERT collects, why it is needed, who can access it and the choices available to you.

Effective: 25 October 2026ViHLERT 2026 · An EOhealth programme

This notice is written to make your rights, responsibilities and available support clear before you apply or participate.

Who this notice covers

EOhealth manages ViHLERT and its 2026 fellowship. This notice covers public site visitors, free account members, applicants, team members, Fellows, mentors, facilitators, judges, volunteers and alumni who use the platform or participate in the programme.

Site usage and your choice

We count public page visits, workspace feature opens, opportunity shares and visits from tagged opportunity links to improve the site. A first-party browser identifier lasts up to 30 days; activity records are retained up to 90 days. These records do not include your name, email address, IP address, form answers, private messages or URL query strings. Only the founder administrator can see the usage dashboard, which displays aggregate results. Counts represent browsers and cannot prove that a person read a page or attended a session.

Browser Do Not Track and Global Privacy Control signals turn this measurement off. You can also turn it off on this device here:

Usage measurement is on for this device.

Optional guide improvement sharing

The basic public guide works with sharing off. If you enable sharing inside Ask ViHLERT, we record only the page category, a fixed guide-topic label, answer views, source-link clicks and helpful/not-helpful ratings. We do not send typed guide questions, names, email addresses, account records, private work or browsing history with these signals. Each interaction has its own random identifier; it is not a persistent browser profile.

Your sharing choice is saved on this browser. Browser Do Not Track, Global Privacy Control and the site usage opt-out keep guide sharing off. Turning sharing off stops future signals. Because these signals are not tied to your account, we cannot identify which past anonymous signals were yours. Guide signals are kept for up to 90 days, with expired signals removed when new signals are processed or site insights are refreshed.

Only the active founder account can view the aggregate guide report. It shows voluntary event counts, not individual behaviour histories or proof of learning. We use it to review instructions, test changes and publish improvements. The guide does not automatically retrain itself or rewrite site code.

Optional AI handbook and course pilot

The limited AI pilot uses programme sign-in and a selected tester list. It sends a fixed study question and published handbook or course passages to OpenAI to select relevant excerpts. The course pilot also selects from published study prompts. Learner reflections, assessment answers, scores, patient information and account details are not included in that provider request. Free lesson help does not make an AI request.

ViHLERT stores the request identifier, the programme account using the pilot, selected question, source edition, verified excerpts, status, usage estimate and limited technical diagnostics to enforce the shared allowance and recover unconfirmed requests. The course guide keeps an unconfirmed request identifier in this browser tab’s session storage until a terminal result is confirmed. Checking a saved request reads its status and does not generate another answer. The AI does not automatically retrain on this activity, grade work or change saved learning records.

Owner project-feedback evaluation

The programme owner can prepare a project-draft preview inside the assistant. Previewing does not send the draft to OpenAI. If evaluation is enabled and the owner explicitly confirms the reviewed text, ViHLERT sends that text to OpenAI to generate formative feedback. This evaluation does not automatically read project files, messages, assignments, account records or earlier conversations. Do not include patient information, personal contact details or work you lack permission to share. Automated checks cannot identify all private information.

The request uses OpenAI with response storage disabled. This setting does not by itself guarantee zero provider retention. ViHLERT stores the account, a fingerprint of the reviewed draft, request reference, result status, generated feedback including selected draft quotations, token counts and a conservative usage estimate. The full draft is not saved in this request ledger. This browser tab stores only the request reference for recovery; checking a saved result does not generate another answer. The records remain owner-restricted for evaluation and cost reconciliation, subject to the storage and rights sections below. The tool does not grant academic approval, alter marks or issue certificates, and no purchase is offered in this evaluation.

Information we collect

We collect only the information reasonably needed to operate the programme. Depending on your role, this may include:

  • Name, email address, phone number and account identity.
  • Institution, healthcare discipline, level of study and state of residence.
  • Application responses, team membership and selection decisions.
  • Attendance, assessments, assignments, certificates and learning progress.
  • Capstone proposals, budgets, implementation evidence, mentor feedback and judging records.
  • Support requests, announcements, consent choices and essential security records.

Please do not submit patient-identifiable information, confidential clinical records or unnecessary sensitive personal information.

Why we use it

We use programme information to receive and assess applications; enrol and support participants; deliver learning and certification; administer Capstone, judging and summit activities; communicate programme updates; prevent misuse; resolve support issues; measure outcomes; and meet legitimate reporting or legal responsibilities.

We rely on the appropriate lawful basis for each activity, including your informed consent where required, administering the participation you requested, EOhealth’s legitimate programme interests, and applicable legal obligations.

Team applications

The team lead provides information for four other students. Before submitting, the team lead must ensure that every member has approved the application, received this notice and agreed that their information may be provided to EOhealth for the stated purposes.

Who may receive information

Access is limited according to programme responsibility. Authorised EOhealth administrators and, where necessary, assigned reviewers, mentors, facilitators or judges may see relevant records. Technology providers may process information to host the platform, authenticate users or deliver communications under appropriate safeguards.

We do not sell participant information. We may disclose information where required by law, to protect safety or rights, or with the individual’s specific permission.

Community messages and shared resources

Team messages and files are available to confirmed, activated members of the linked team. Direct conversations require an accepted friend request. The portal stores message text, resource links, uploaded files, sender details and read markers to provide these features.

You can delete your own messages, remove a friend or block direct contact. Blocking does not remove someone from a shared team. Deletion cannot recall copies already downloaded by recipients. Do not post patient-identifying information, passwords or information you are not authorised to share. Use Support to report a concern or request help with your data.

Optional device notifications

If you enable notifications, we store your browser push endpoint, the account it belongs to, your notification preferences and delivery status. Your browser provider processes the delivery request. Alerts use a generic preview; personal details remain in your protected Updates inbox.

Enable, test or turn off notifications in Updates on each device. Turning them off removes that device subscription and its queued alerts. Delivery records expire after a short operational retention period. Device and browser settings can delay or prevent delivery.

Public webinar registration

If you register for a public webinar, we use your name and email to verify your address, manage the event capacity and private room access, and send essential event messages. We record confirmation and room access requests for event operations and aggregate reporting. A room access request does not by itself prove attendance. Public attendees do not become Fellows or gain access to fellowship records. You may request access, correction or deletion through the contact below.

Your optional member focus

You can choose one learning or professional development focus in My ViHLERT. We store only the category you explicitly save, linked to your verified account, plus the date and a revision record needed to prevent conflicting updates. The same choice is available when you sign in on another device.

We use that choice to suggest an existing course or tool and explain why it appears. Saved learning tasks and upcoming saved-application reminders take priority. These are starting-point suggestions, not an assessment of your ability, eligibility or qualifications. Choosing a focus does not enrol you in a course or the Fellowship.

You can change your choice or remove it in My ViHLERT. Removal clears the saved category; a minimal account and revision record remains to prevent older edits restoring it accidentally. This feature does not send your focus or private writing to AI, and does not subscribe you to email updates or other marketing.

Public learning and opportunity tracker

When you verify your email for public learning, we store your name, email, completed lessons, passing assessment evidence and earned certificates. Certificate verification displays the recipient name, course or webinar title, issue date and validity to anyone with the certificate number; it does not display your email. Webinar attendance is checked against meeting-provider records using an identifier derived from your registration email.

The opportunity tracker stores the links, deadlines, stages and notes you choose to save under your verified account. The Chrome extension reads the active tab title and URL only when invoked and stores a shortlist locally. Explicit handoff to ViHLERT uses a URL fragment that may remain in browser history or sync; avoid sensitive notes. You review before saving to your account. MyLane is an external link with separate terms; ViHLERT does not send your documents or profile to it. Contact us below for access, correction or deletion requests.

Chrome learning and opportunity companion

The optional desktop Chrome extension reads the active page title and URL when you open it. It stores your selected opportunity links, organisation, deadline and notes locally in that browser, up to 200 entries. It does not access your browsing history, passwords, cookies or form contents, and does not run background browsing monitoring.

Learning progress is read only when you enable sharing on the ViHLERT learning-progress page and choose Sync from this page in the extension. The locally saved snapshot contains course or programme titles, completed and total counts, status, continuation links and a timestamp. It does not contain your name, email address, assessment answers or scores. Sync is manual; a saved snapshot can become outdated.

The activeTab permission allows access to the selected tab after your action. The storage permission keeps the shortlist and progress snapshot locally. The scripting permission reads the explicitly enabled progress snapshot on the exact ViHLERT progress page. The extension does not load remote executable code or include analytics.

Review & save in ViHLERT sends the opportunity details to a page in your browser using a URL fragment; that fragment may remain in browser history or sync. You must review and explicitly save before the opportunity is stored in your verified ViHLERT account. Avoid patient details, passwords or other sensitive notes. MyLane is linked as a separate service; the extension does not send your profile or documents to it.

Remove local opportunity copies individually or use Clear saved progress. Local data otherwise stays until extension data is cleared or the extension is uninstalled. These actions do not delete records already saved in your ViHLERT account. For account access, correction or deletion, contact info@eohealthhub.com from your registered email. Extension data is used to provide these user-requested features, not sold or used for advertising.

Public contributions, updates and enquiries

When you contribute, we use your name, email, amount, payment reference and provider confirmation to process and reconcile the payment. For bank transfers, we also store your sender name, transfer date, transaction reference, receipt file and administrator review record. Receipt files are restricted to their owner and authorised administrators. EOhealth receives an email alert linking to the protected review page; after review, we email the participant and update the on-site status. Do not upload a full bank statement or unrelated financial information. Card details are entered with Paystack, not in ViHLERT. For updates, we store your email and confirmation or unsubscribe status, and keep a delivery record for each update. An email link is required before subscription becomes active. Every update includes an unsubscribe link. For partnership enquiries, we store the contact and proposal details you submit so an authorised EOhealth administrator can review and respond. If you register interest in the 2027 fellowship, we store your name, email, contact consent and enquiry status so the programme team can contact you when application information is announced. This does not create an application, reserve a place or subscribe you to recurring updates. Contact EOhealth to correct or remove your enquiry. Donors, webinar guests and partners are not subscribed to updates automatically. We do not sell these contact details.

Storage and retention

Records are retained only for as long as reasonably needed for the programme cycle, certification verification, safeguarding, dispute resolution, accountable impact reporting and applicable obligations. The retention period depends on the record’s purpose and sensitivity. Records are deleted, anonymised or archived with restricted access when they are no longer required.

Some service providers may process information outside Nigeria. EOhealth will use appropriate contractual, organisational and technical safeguards where international processing occurs.

Your choices and rights

Subject to applicable law, you may ask to access, correct or delete your information; restrict or object to certain processing; withdraw consent where processing depends on consent; or request information about how your data is handled. Withdrawing consent does not invalidate processing already completed and may affect activities that require that information.

Send a request from the email address connected to your account to info@eohealthhub.com. You may also raise a concern with the Nigeria Data Protection Commission.

Security and incidents

EOhealth uses role-based access, authenticated accounts, restricted administrative records and audit trails to reduce unauthorised access, loss or misuse. No online service can promise absolute security. If you suspect that your account or programme information has been compromised, contact us promptly.

Updates and contact

We may update this notice when the programme, platform or legal requirements change. Material changes will be communicated through the platform or your registered contact details. Questions and privacy requests should be sent to info@eohealthhub.com.